Delivery Information

Welcome to Sacoor Brothers Delivery Information Page

Delivery Information

At Sacoor Brothers, we prioritize delivering a seamless shopping experience to our valued customers. To ensure a smooth and informed shopping journey, please take a moment to familiarize yourself with our delivery process and policies.

Order Processing and Potential Delays

We understand the excitement of receiving your order promptly. Occasionally, due to high order volume and increased demand, delivery delays may occur. We appreciate your patience during such times and encourage you to reach out to our dedicated support team for any inquiries or concerns.

Special Occasions and Extended Delivery Times

During peak sales periods and public holidays, delivery times may be extended. Rest assured, we are working diligently to fulfill your orders swiftly, and your understanding is highly valued.

International Orders and Custom Clearance

For our international shoppers, we strive for seamless customs clearance. To facilitate this process, we kindly request a copy of your National ID. Our dedicated customer service team will promptly address any unforeseen issues, ensuring a hassle-free shipping experience.

Delivery Options

Tailored to suit your preferences:

We are pleased to offer free delivery on all Click & Collect orders from Sacoor Brothers store within Malaysia. Simply place your order online and choose to pick it up at a nearby store for no additional charge. Please note that this offer is only available within Malaysia.
Your order will be ship out within 3 workings day. Please note that this service is not available on weekends. We appreciate your visiting us and strive to provide fast and reliable delivery to meet your needs.
For more information about delivery services or to track your order in the Malaysia, please refer to the link provided by our courier partner.

We provide reliable order deliveries within Malaysia and to Singapore. Whether you're shopping locally or across the border, our shipping services ensure your purchases arrive safely and promptly at your doorstep.

SOUTHEAST ASIA (MALAYSIA & SINGAPORE)

During sales period, the delivery process may take longer than our usual delivery time. We are working hard to get your order delivered to you as quickly as possible.

- Orders will not be processed during weekends nor during public holidays (Malaysia/Singapore).

- Deliveries will not be carried out during weekends nor during public holidays (Singapore/Malaysia/Selangor)

- Click & Collect: Kindly present the delivery code sent to your email upon collection. The code will be sent to you once the order has been delivered to the store.

Home Delivery (Malaysia)

LOCATION COVERED AND DELIVERY PERIOD

Within Peninsula Malaysia:
3-5 working days*

Islands (Penang & Langkawi):
- 5-7 working days*

East Malaysia:
- 7-10 working days*

*These are average delivery duration based on carrier's daily schedule.

Please note that the orders may facing delays during certain circumstances:
- During Peak Sale periods (Black Friday/Christmas)
- In a course of natural disaster that may hindered our shipping partner to expedite the delivery process.
- Warehouse Stock Take Events

DELIVERY FEES

West Malaysia:
RM18 + 8% SST for orders below RM500
Free for orders above RM500

East Malaysia:
RM35 + 8% SST for orders below RM500
Free for orders above RM500

SHIPMENT TRACKING & NOTIFICATIONS

Shipping Notification: You will receive an email with a tracking link once your parcel has been shipped.

Track Your Order: You can track your order at any time using the following link: https://www.dhl.com/global-en/home.html

Click & Collect

Stores Available for Self-Pickup

Group A
- Sacoor Brothers Pavilion
- Sacoor Brothers KLCC
- Sacoor Outlet Mitsui
- Sacoor Brothers Imago KK Sabah

Group B
- Sacoor Brothers Bangsar Village 2
- Sacoor Brothers The Gardens
- Sacoor Brothers Gurney Plaza
- Sacoor Outlet Design Village
- Sacoor Outlet Johor Premium Outlet
- Sacoor Outlet Genting Highlands Premium Outlet

Group C
- Sacoor Brothers Lalaport BBCC
- Sacoor Brothers IOI City Mall Putrajaya
- Sacoor Outlet Freeport A'famosa Melaka

Click & Collect delivery timelines vary based on store zones:

Group A Stores:
Your order will typically arrive within 3-5 working days, starting from the day after the order is placed.

Group B Stores:
Expect delivery within 5-7 working days, beginning from the day after the order is placed.

Group C Stores:
Deliveries for these stores usually take 7-10 working days, starting from the day after the order is placed.

All Click & Collect orders are with free delivery and with no minimum order amount.

Size	Shoulder	Chest	Sleeve	Back Length
44	42-42.5	90-92	63.5	72
46	43-43.5	94-96	64	73
48	44-44.5	98-100	64.5	74
50	45-45.5	102-104	65	75
52	46-46.5	106-108	65.5	76
52L	46-46.5	106-108	67.5	78.5
54	47-47.5	110-112	66	77
54L	47-47.5	110-112	68	79.5
56	48-48.5	114-116	66.5	78
58	49-49.5	118-120	67	79
60	50.50.5	122-124	67.5	80

Size	Waist	Inseam
44	38-40	89
46	40-42	89
48	42-44	89
50	44-46	89
52	46-48	89
52L	46-48	92
54	48-50	89
54L	48-50	92
56	50-52	89
58	52-54	89
60	54-56	89

Size	Shoulder	Chest	Sleeve	Back Length
44	16,5-16,7	35,4-36,2	25	28,3
46	16,9-17,1	37-37,8	25,2	28,7
48	17,3-17,5	38,6-39,4	25,4	29,1
50	17,7-17,9	40,2-40,9	25,6	29,5
52	18,1-18,3	41,7-42,5	25,8	29,9
52L	18,1-18,3	41,7-42,5	26,6	30,9
54	18,5-18,7	43,3-44,1	26	30,3
54L	18,5-18,7	43,3-44,1	26,8	31,3
56	18,9-19,1	44,9-45,7	26,2	30,7
58	19,3-19,5	46,5-47,2	26,4	31,1
60	19,7-19,9	48-48,8	26,6	31,5

Size	Waist	Inseam
44	15-15,7	35
46	15,7-16,5	35
48	16,5-17,3	35
50	17,3-18,1	35
52	18,1-18,9	35
52L	18,1-18,9	36,2
54	18,9-19,7	35
54L	18,9-19,7	36,2
56	19,7-20,5	35
58	20,5-21,3	35
60	21,3-22	35

Size	Size	Collar	Back Length
36	XS	36	75
38	S	38	76
39	-	39	77
40	M	40	78
41	-	41	79
42	L	42	80
43	-	43	81
44	XL	44	82
45	-	45	83
46	XXL	46	84
48	XXXL	48	85

Size	Size	Collar	Back Length
36	XS	14,2	29,5
38	S	15	29,9
39	-	15,4	30,3
40	M	15,7	30,7
41	-	16,1	31,1
42	L	16,5	31,5
43	-	16,9	31,9
44	XL	17,3	32,3
45	-	17,7	32,7
46	XXL	18,1	33,1
48	XXXL	18,9	33,5

Size	Chest	Front length
XS	37-37,8	25,6-26,8
S	38,6-39,4	26-27,2
M	40,2-40,9	26,4-27,6
L	41,7-42,5	26,8-28
XL	43,4-44,1	27,2-28,3
XXL	44,9-45,7	27,6-28,7
XXXL	46,5-47,2	28-29,1

Size	Waist	Inseam
38	29,1-29,9	33,9
40	30,7-31,5	33,9
42	32,3-33,1	33,9
44	33,9-34,6	33,9
46	35,4-36,2	33,9
48	37-37,8	33,9
50	38,6-39,4	33,9
52	40,2-40,9	33,9

Size	Waist	Inseam
38	30,7	33,9
40	31,5	33,9
41	32,3	33,9
42	33,1	33,9
43	33,9	33,9
44	34,6	33,9
46	36,2	33,9
48	37,8	33,9
50	39,4	33,9
52	40,9	33,9